FAQ
Q2.Membership has any season's band?
Ans. Members can avail holidays in any season
Q4. How Early Should i make my holiday booking ?
Ans. You can make your reservations from as early as 30 days to as late as 90 days before your holiday. Note: The earlier you book, the better your chances of getting the dates and destination of your choice. Please plan well in advance for holidaying during peak seasons like Diwali, New Year etc.
Q5. If i move abroad or any other state in india, how do i continue to avail of this service?
Ans. Even if you move abroad or any other state in India, we will continue in giving services your membership
Q6. How do i gift my Holiday to my friend?
Ans. If you do not plan to holiday in a particular year, you can gift / days. This privilege is subject to payment of guest fees / charges and such terms and conditions as may be specified by from time to time. Your immediate family members i.e., parents, spouse and children (up to 11 years of age) are excluded from the payment of guest fees / charges. The authorized person in whose favour confirmation voucher is issued shall produce the proof of identity on request.
Q7. When Can I Take My First Holiday?
Ans. You can avail your standard holiday entitlement upon the completion of 50% payment of the total membership cost along with utility Cost for that year
Q8. How Do I Book My Holidays?
Ans. You may send an e-mail to reservation.mrd@vivantaholidays.com, an exclusive email id set up for your to make our bookings. Alternatively you can Call us at +91 70218 69176.
Please note our Member Relations Department is active from Monday To Saturday(except public holiday) .
Q9. What Information Should I Keep Handy When Making My Holiday Booking?
Ans. The following are essential when making your bookings:
- Your membership number (if mailing in your requirements)
- Number of people going on holiday (Number of adults and children below 11 years)
- Name of resort or destination
- Check in / Check out dates
- Note: If mailing in your requirements, giving us a prioritized list of destinations and dates for your holiday, will ensure faster confirmation.
Q10. Are Pets Allowed At The Resorts?
Ans. Sorry, pets are not allowed at the resorts.